Borderless Helps RedJacket Specialist Care Achieve 100% Sponsorship Success
RedJacket Specialist Care is a leading care provider specializing in supported living, complex care, and children's services. Co-founded by Jordan Towells and his family, the company has grown from a small office to a leading care provider, employing over 300 staff members and delivering more than 10,000 care hours per week. Jordan, who serves as Director of Operations, is also a board member of the Dorset Care Association, where he collaborates with other care professionals to address industry challenges and drive innovation.
Customer
RedJacket Specialist Care
Date
January 20, 2025
100%
success rate in sponsorship applications
100% compliance
with Government Regulations
60%
improved operational efficiency
The Challenge: Navigating Complex Sponsorship Requirements
RedJacket Specialist Care identified a growing need to expand their workforce to meet increasing demand for care services. However, the process of obtaining a sponsorship license and navigating international recruitment presented significant challenges:
- Lack of Expertise: As a first-time sponsor, they required extensive guidance to ensure compliance with Home Office regulations.
- High Stakes: With the risk of license revocation, they needed assurance that their sponsorship applications were accurate and compliant.
- Operational Complexity: Balancing recruitment, training, and ongoing compliance without disrupting existing operations was a daunting task.
“We wanted to get it right from the start, and Borderless gave us the confidence and knowledge to navigate the process smoothly.” — Jordan Towells, Operations Lead, RedJacket Specialist Care
The Solution: Seamless Support from Borderless
Borderless provided RedJacket Specialist Care with a comprehensive solution, enabling them to launch their international recruitment efforts confidently and efficiently:
- End-to-End Guidance: From initial application to securing a sponsorship license, Borderless supported RedJacket Specialist Care at every step, offering definitive answers and hands-on assistance.
- Operational Streamlining: Borderless simplified the complex documentation and compliance processes, allowing RedJacket Specialist Care's HR and compliance teams to focus on core responsibilities.
- Tailored Support: With personalised recommendations and real-time updates, Borderless ensured they remained compliant and efficient throughout the recruitment process.
The Results: A Thriving International Workforce
RedJacket Specialist Care achieved remarkable outcomes through their partnership with Borderless:
- 100% Approval Rate: All sponsorship applications were approved, enabling them to expand their workforce by over 20 skilled carers.
- Enhanced Workforce Quality: The new hires have demonstrated exceptional dedication and reliability, significantly contributing to their mission of delivering high-quality care.
- Improved Efficiency: By automating and streamlining processes, Borderless saved RedJacket Specialist Care time and resources, ensuring a seamless recruitment experience.
“The reassurance and expertise from Borderless have been invaluable. We’ve built a strong, compliant international workforce that’s transforming our ability to provide exceptional care.” — Jordan Towells, Operations Lead, RedJacket Specialist Care
Why RedJacket Chooses Borderless
Borderless’s user-friendly platform and expert support have empowered RedJacket Specialist Care to:
- Navigate the complexities of international recruitment with confidence.
- Ensure compliance with Home Office regulations.
- Build a high-performing team dedicated to delivering outstanding care.
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